People Often Ask

Below are questions customers most frequently ask.
If you still need help, please contact us at support@beanlycoffee.com.

Our Classic coffees are medium roasted and have a balanced flavour profile while our Dark coffee is dark roasted and has a slightly stronger taste. Our Cinnamon-Twist is dark roasted arabica coffee with added ground cinnamon for that sweet spice taste.

Yes, you can use our instant coffee as both hot and cold coffee.

Freeze-dried coffee is essentially instant coffee that’s made through the freeze drying process. Freeze drying is a three-step method that removes a significant amount of moisture from food to make it last much longer while preserving its nutrients and original flavors. We use this process to ensure that the coffee retains the fullness of its flavor and complexity, with an appealing taste and beautiful aroma.

Yes, we have a special coupon code for first-time customers (FC10), which offers a flat 10% discount.

Our products are made of 100% premium grade Arabica Coffee. All beans are produced by plantations in the Southern part of India.

For business enquiries, you can email us at info@beanlycoffee.com

Yes, thorough instructions are available for each product on the website in the product description. Clear instructions are also provided on the product's packaging.

Nitro Draft Coffee is a cold-brewed coffee beverage that is infused with nitrogen gas. In addition to giving the drink a smooth, creamy texture, it also adds a natural sweetness and reduces the bitterness of coffee, which makes it a great choice for coffee lovers and new coffee drinkers alike.

Our Nitro Draft Cold Brew is best enjoyed chilled. All you need to do is: Flip it and then open! You can scan the QR code on the can for a video tutorial as well.

Cold brew coffee is coffee that has been brewed by steeping in cold water rather than hot water for 12 to 24 hours. Cold brew is smoother, less acidic, and bolder in flavour than hot brewed coffee.

NO! Our cold brew is the least gear-intensive method of brewing coffee out there. All you need is a Jug filled with water to let our cold brew bags brew in overnight!

 1 Bag = 3 Cups

Our Cold Brew coffee can last you up to 4-5 days if stored properly in a sealed container/ Jug in the refrigerator.   

You can brew your coffee for 12 - 24 hours. The longer you brew it, the stronger it gets. 

Please don’t worry! You can email us any complaints, feedbacks, and queries at support@beanlycoffee.com and we will try to resolve your problem at the earliest.

After placing an order, the customer can cancel/change the order within 24 hours if he/she wishes to by emailing us at support@beanlycoffee.com.

 

No cancellations/changes will be accepted for orders that have already been dispatched.

Unfortunately we have a no return/exchange policy. However, after providing thorough clarity (videos, images) of the product, we can send a replacement of the product within 24 hours after delivery.

If we’ve sent you a confirmation on the approval of your refund, you will definitely get your refund. Sometimes, we face technical difficulties that can delay payment transfers. If the wait seems too long, contact us for support.

It's our priority that your caffeine fix reaches you as soon as possible! Usually, we dispatch orders within 24 hours of being placed and try to have them delivered within 4-5 business days.

Currently, all our website orders are fulfilled from New Delhi.

Unfortunately, we are not equipped to allow pick-ups at this point.

If you live in Delhi/NCR, we offer 24-Hour shipping which can be availed at the time of checkout. 

If you do not live in Delhi/NCR, we do not offer express shipping.

All our orders are usually delivered within 4-5 business days. In special circumstances, you can mail us at support@beanlycoffee.com. After checking your order status, we can mail you the delivery link which shows the delivery date of your order.

Yes, we do. All orders of ₹999 and above enjoy free delivery.

We deliver pan India.