Shift Execution & Readiness:
Ensures the shift starts smoothly with proper staffing, stock availability, and operational readiness as per checklist.

Task Allocation & Team Control:
Assigns duties to team members and ensures all responsibilities are executed efficiently during the shift.

Customer Service Management:
Handles customer interactions during the shift and ensures service standards are maintained at all times.

Order Flow & Service Efficiency:
Manages coordination between order taking and preparation to ensure quick and accurate service.

Hygiene & Cleanliness Control:
Maintains cleanliness of the store and ensures all hygiene standards are followed during the shift.

Stock Monitoring:
Performs basic stock checks and ensures no shortages or discrepancies during operations.

Shift Reporting:
Reports shift performance, issues, and observations to the Cafe Manager/Assistant Manager.